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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. Do I have to tip movers? Tips are certainly not mandatory. However, you may want to consider tipping your movers and packers for the service they provide, depending on their quality and professionalism. If employees have gone above and beyond their job, they will certainly appreciate being rewarded for a job well done. If I’m moving internationally, how will I know which items I can’t bring with me? Your moving company should provide you with a list of custom regulations for your destination country. This document will indicate which items are prohibited or restricted by the particular country. Why is my city not listed on the ?to city? drop down? We pull into our database the largest cities in the states. If your city is not listed, please select ?other? and enter your city name into the field. (Or you can select the nearest city to your destination that is listed on the drop down. How can I ensure I will be finished packing by my moving day? Many people tend to underestimate the amount of items to pack and the time required to do so. They may also expect more people to help on the actual moving day, even though some people may not be available. Avoid this by following an organized packing plan and allot more time than you believe you will require for packing. Will my movers clean my home once my move is complete? Most professional movers will clean up any mess they have made during the actual move. However, they don’t perform general house cleaning so you must hire a professional cleaning service or perform this task yourself. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. Why do you ask for my email address and phone number? We require an email address and a valid phone number so our partner moving companies can contact you and quote your move. Most companies will schedule a time to come to your location and write up an estimate on what your move will cost with that specific moving company. What is hoisting? ?Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service. What should I do with essential items I need on my moving day? We recommend that you transport any essentials such as bed linens, towels, toilet paper, cosmetics, toiletries and medication in your own vehicle. If this isn’t possible, clearly mark these boxes and make sure your movers place them in a specific place at your destination. |
